Hear from our customers and their Berry business phone system experience

Callcloud's customers cover a vast range of different industries including estate agents, recruitment, construction, finance, manufacturing, automobile, hospitality and health care. Most of Callcloud's customers join Berry because they need to improve efficiency in their organisation, are looking for better call rates or are just fed up with the poor customer service they are receiving from their previous supplier.

Read through our reviews and find out why other businesses in your industry have turned to Berry, the features they've benefited from and how they've found the service received from Berry.

Customer Reviews

Chris Foster & Daughter

Chris Foster

Managing Director

Callcloud have been providing my phone system for over 12 months now and have been excellent. As an estate agent my phone system is my lifeline and I cannot function without it, therefore it is essential to me to have support I can rely on.

Dyce Caravans

Brian Hunter

Warehouse and Inventory Manager

Tina and her are always willing to help will any issues I have. I call them and get a prompt response and my issues are always resolved. We looked for a new Telecom provider for 6 months and we are glad me made the right decision to go with Berry. Very proactive and work well with my 3rd party IT company too. I would highly recommend them.


Nathan West

IT Manager

I work for a company called Verplas and had the pleasure of meeting Tina Harris this week. Tina is super helpful, kind and very professional. Tina was able to arrange next day delivery late in the day for equipment we desperately needed and went an extra step for sorting another issue I had with phone labels. I'd recommend Berry to other employers and when know when you are purchasing, you can trust that you are in good hands.

Williams and Hill

Steve Leakey


Been using Berry for over 10 years and they have been a massive help during our Company's growth and expansion. They cover our 3 sites with seamless integration. Always on the end of the phone to solve any issues and are very efficient when replying to email queries. Would highly recommend.

The Old Mill Restaurant

James Davies


The Old Mill Restaurant sees Callcloud as a key partner. The service we have received has been first class and Tina, Lucy and Nick have been on hand whenever needed, going above and beyond for us when needed. I would happily recommend them to any business.

The Wheel Specialist

Greg Barnes

Managing Director

We use Callcloud for our call monitoring and answering services. It gives a more professional image and because we don't miss calls allows us to offer a better service to our customers. Berry have a dedicated customer relationship manager for us, Tina, who is always very helpful when needed.

Grit Breakthrough Programmes

Maggie Emson

Managing Director

I can honestly say that the service that I have received from the very beginning has been superb. ~The sales guy was brilliant and not at all pushy, in fact quite the opposite. The team at the other end of the phone are superb and extremely helpful. The engineers are also extremely good. All in all I would say that this is a professional, helpful and friendly company. Would definitely recommend them.

Grange Mortgage and Protection Services

Daniel Mumford

Managing Director

We have been using Callcloud's services for over 5 years now and have always had great service from both the sales teams and support/tech teams. We recently upgraded our telephone systems and they were installed swiftly, without a hitch and everyone received training on how to use them. Very pleased and would highly recommend.

Securitytec Ltd

Graham Smith

Managing Director

We have been with Bery for 5 years now, we have now upgraded our hardware to meet GDPR requirements and found their service to be of a very high standard. Very pleased with the new system.

West End Surgery

Cheryl Mair

Office Manager

Have been a customer of Berry for several years and always renew our contract with them (sometimes earlier than due for upgrades). We have had LAN and VOIP service and both have worked well for our Surgery. No company is 100% perfect and what I look for is how quick issues or queries are resolved/replied to and Berry are very quick to respond. Teething issues a couple of years ago when first went to VOIP but were resolved within hours. We have just renewed again and I have not found a company who can better their rates. Great customer service. Both Simon and Dan are very helpful. Even the switch team are very good- you may think you are being fobbed off with ‘we’ll pass it to tech’ but you’re not- we have always had a response within a few hours (usually minutes). Would definitely recommend.

AJ Products Ltd

David English

Managing Director

Our company uses Callcloud whom have always been a great supplier. Recently, I had a short notice new starter. Dan at Berry went out of his way to help me get a mobile phone within 2 days so my new guy could be up and running on day 1. There are businesses that stick to policy and then there are businesses that put the customer first. Thank you Dan, great service.

Westminster Wire

Mark Sowry-Hoiuse

Managing Director

We have been using Berry for almost 5 years and their technical support and problem solving has been great. Tina Harris our new customer relationship manager is actually interested in our business and we look forward to working with her.

Profile Model Management

Christophe Chalvet


We have dealing with Berry telecom since 2015 , and they have been absolutely amazing , great product , great service and always there to help and very quick to respond.

ReQuire Consultancy

Liam McConnell

Managing Director

Delighted with such impeccable service, delivered by Callcloud! From the moment we engaged with Simon Langford (MD) who took the time to come to our offices and understand our requirements, through to a swift installation followed by continued reliable & prompt account management courtesy of Will Cranmer we have nothing but positives to say about the way they understood and delivered our requirements. I would, without hesitation always recommend Callcloud to clients and firms we work with. Well done on your continued success.

Supreme Logistics

Greig Berry

Managing Director

We have utilized the services of Callcloud for 3 years and continue to be highly impressed with the standard of service they provide. They meet and surpass our expectations and are key part of our telecoms infrastructure

The Mortgage Hut

Chris Schutrups

Managing Director

We joined Callcloud back in 2014 following a recommendation from a friend. Our old phone system was unreliable, not flexible and limited our expansion. Berry have supported us from2014 through to now with incredible service, a can do attitude and have shown a real interest in our business. I would 100% recommend them to anyway who is looking for a reliable, friendly provider to help a growing business.

Soprema UK


Customer Service Co-ordinator

We would like to express how happy we are with Callcloud's level of service. Our Engineer Ben Goddard was extremely informative, helpful and professional. We would recommend Callcloud.

Parallel Systems

Simon Wood


How refreshing to find a telecoms company with integrity, fast response times and a willingness to help at all times. The search is over... Berry is brilliant. Well done to Berry it is a sign of good management that all staff respond perfectly. Excellent.

Montgomery Wholesale



We have had Callcloud for a few years now and cannot fault their system, would recommend to anyone. Great phone service and technical team, always willing to help. We had a fault with our battery which we tried to resolve over the phone, but unfortunately we needed a tech guy to come and take a look. So today a chap called Ben Goddard popped into our office, such a nice friendly helpful guy. Listened to what you had to say and fixed the fault with no problem at all. Great job Ben and thanks for arriving early knowing our trading hours. Keep up the good work Berry, one very happy customer. Elaine

The Barn Dental Clinic

Michael Zeck


After all of the systems we have previously had Berry have surpassed all expectations and their customer relations are exemplary! Highly recommend!

Parallel Systems

Simon Wood

Managing Director

How refreshing to find a telecoms company with integrity, fast response times and a willingness to help at all times. The search is over... Berry is brilliant. Well done to Berry it is a sign of good management that all staff respond perfectly. Excellent.

Trust Pilot

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