Call Cloud provide office telephones for small to medium sized businesses throughout the UK. One of the optional extra features of our phone system is a safe and secure call recording facility. With up to 900MB of storage and data stored for 6 months, it’s easy to find and archive calls - you can then transfer the data to your own backup if required.
The ability to record and store calls can bring a number of advantages to your business. Call Recording can be used for:
Compliance for businesses in the finance sector - our systems with call recording are fully MIFID II compliant
Recording calls to use in the future for training purposes
Keeping track of complex orders/instructions
Protect staff from abuse