Call Cloud offer Hosted Phone Systems which are ideal for businesses in the retail industry. We understand that you need to liaise effectively with your branch teams, suppliers and customers, whilst keeping costs low and your front facing business profile high. Our phone systems offer professional features and clarity of sound at a low cost.
Call Cloud Hosted Phone Systems offer a low-cost internet-based system. Without the need for a costly traditional standard fixed phone network, our cloud based phone solutions can be easily installed by yourself following our simple webinar. We provide free local and national calls, plus you can use a Call Cloud phone wherever you are working by simply plugging it into the internet. Retain the same number and area code and all of your office phone features when away from your desk, wherever you are in the world!
A range of call plans are also available from Call Cloud which helps you to get better control of your expenses by choosing a plan that includes local and national calls and minutes to mobiles.
Hosted Phone Systems & Multiple Retail Sites
Connecting Multi-Sites and branches is standard with a Hosted Phone System. Each branch runs off a single phone system hosted in the Cloud instead of locally installed complex hardware. This means call forwarding charges can be avoided as the system acts like a virtual internal phone system. With the centralised hosted phone system software you can also quickly see who’s available to take calls across any of your branches.
Professional Customer & Supplier Liaison
With a Hosted Phone System, you can easily route calls to where they can be answered most effectively. You can have one main central number and then automatically provide callers with the appropriate options to speak with a specific location or group of people with specialist knowledge to help them.
A Hosted Phone System from Call Cloud offers a professional music and messaging service for callers. All of these features are easily managed through a central internet based admin panel, and can be tailored for each individual branch. Messages can notify customers with special offers and new products, enabling your business to enhance your product offering and brand.
Out-of-hours Calls can also be handled with a Hosted Phone System; messages left after hours can easily be emailed as attachments to relevant staff for a response during work hours. Urgent inbound calls can also be routed to your out-of-hours back-up line.
Phone Handsets to Suit Retail Environments
Many people working in a retail business are often on the go, working in the shop or showroom itself or in a warehouse/distribution centre so it’s vital that a phone system caters for their specific needs. Shops and warehouses can cover large areas and can be noisy. Call Cloud’s cordless phones have a 50m range indoors and 300m outdoors, they have a vibrate option and also a LED flashlight to indicate incoming calls. The battery gives up to 14 hours talk time before needing to recharge, plus our handsets are robust and can come with a hardwearing rubber cover,which is dust & waterproof and also shock resistant.
As a retailer, it’s really worth contacting the team at Call Cloud to find out how we can help your business. We have helped retailers of all sizes across the UK from large car showrooms to shops. Call Cloud hosted phone packages starts from just £14.95 per user and include local and national calls.You can get a comprehensive detailed quote online so you can see for yourself the likely costs of a hosted phone system, alternatively call the Call Cloud team on 0333 006 3091 and we can answer any queries you may have.