How to prepare for the ISDN Switch-off?

You may or may not have heard about the upcoming ISDN Switch-off that will take place in 2025. Between April and December of 2025 BT will force a migration of all ISDN lines to other phone services, and then the lines will be deactivated. This might sound unimportant, and 2025 may seem quite far away but that time will arrive quicker than you think. It pays for businesses to be prepared and many have already switched to a newer phone system. The sudden boom of remote working has also played a part in many teams looking for a more versatile way to communicate and at CallCloud we are happy to help.


When it comes to adopting flexible communications, the best way to do so is through a VoIP phone system. VoIP has been around for a while now but its buzz among the tech industry is far from slowing down. The rise of remote working has only increased the need for a phone system that can handle voice and video calls from just about anywhere whilst still integrating with the productivity and connectivity tools you already use. VoIP has risen to the challenge exceptionally well.


If your business is still using ISDN lines, or you’re just looking for something new, read on as we take you through some of the main things you’ll have to do in order to leave ISDN behind, and why a new VoIP solution could be ideal for you. If you have any questions or would like to find out more, feel free to call us here at 0333 006 3091. Our support team will be happy to help.


How do I make the move away from ISDN?


In a word, simply. Unlike ISDN lines, installing a new cloud system is far easier than any traditional phone service. There is no stress around installing new lines, you never have to worry about installing heavy and expensive equipment, and there is no interruption brought to your existing network by adding someone new.


VoIP systems operate over the cloud, meaning you only pay for the licences that you need. There are no worries about hosting equipment on site, as it’s all stored in one of our secure data centres. With VoIP, you can say goodbye to inconvenient wires, servers and downtime; all you need to work at your best is a handset and an internet connection. Moving over to this new network is fast, simple and cost-effective, and our team can guide you through the process.


Why is VoIP right for me?


So far, we have spoken about how easy it is to switch from ISDN to VoIP, but you may be wondering why you should be adopting VoIP in the first place. The answer lies in its versatility. Now more than ever, businesses need a communication system that works around their needs, whether they are at home or in the office, or whether they need to liaise with customers or collaborate with colleagues. VoIP has an unparalleled level of flexibility that makes all of these things possible.


VoIP is the ideal remote working solution, now you and your team can easily take the functionality of the office home with them whenever they need to. VoIP only needs an internet connection to provide crystal-clear audio quality. You can also access all of the same great features you’ve come to expect from your office system such as video conferencing, disaster recovery services and our powerful integration suite, all from home.


Our VoIP service also features a mobile app, allowing your team to take their communications with them on the go. Our VoIP system integrates effectively with all of the systems that your business uses already. From scheduling services such as Microsoft Outlook, to productivity tools like Sage and Salesforce, your phone system can work alongside these tools at all times to provide a truly world beating communication suite.


What about the cost of switching from ISDN to VoIP?


Moving to an entirely new communication system can sound like a daunting prospect, but with VoIP, the cost of switching does not have to be a concern. The upfront cost is massively reduced compared to ISDN systems, where you have to pay thousands to install, host and maintain the masses of equipment required to keep it all running. With VoIP you receive one simple monthly bill for your user licences and that is it; no hidden costs, no heavy equipment, no line rental and free 24/7 customer support.


Our team are always on hand to answer any questions you may have about ISDN, VoIP or any other communications issues you are facing. We know that the world of communications can get complex, so at CallCloud we are always looking for ways to keep things simple. Our System Builder allows you to quickly and easily specify the requirements of your team, and we’ll set you up with the VoIP solution for you,


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