VoIP Phone Systems with Call Recording
Call Cloud provide office telephones for small to medium sized businesses throughout the UK. One of the optional extra features of our phone system is a safe and secure call recording facility. With up to 900MB of storage and data stored for 6 months, it’s easy to find and archive calls - you can then transfer the data to your own backup if required.
The ability to record and store calls can bring a number of advantages to your business. Call Recording can be used for:
Compliance for businesses in the finance sector - our systems with call recording are fully MIFID II compliant
Recording calls to use in the future for training purposes
Keeping track of complex orders/instructions
Protect staff from abuse
Resolving disputes
Audit trails