Hosted Phone System with Call Recording
Many companies are now looking for an office phone system with safe, secure Call Recording. Call Cloud's hosted phone systems offer this service to a wide array of businesses from health care professionals to call centres, solicitors, estate agents and those working in the financial sector. Recording calls with clients can be a useful, if not vital tool depending on the area of business you work in.
Benefits of Call Recording for Business
- Provides a factual record of what was said
- Ideal for taking complex orders or instructions
- MIFID II compliant for Financial Advisory Services
- Can be used to resolve disputes
- Keep a record of important legal issues
- Monitor call quality to improve company standards and customer care
- Protect staff from abuse
- Staff Training Tool
- Easily Find and Archive Calls
