Key Features - Phone System

Work as a Team

Convenient collaboration with colleagues in the office or off site - easy to transfer or park calls and so much more!

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N-Way Call - convenient collaboration with colleagues

Hunt Groups - distribute & allocate calls across your team

Call Transfer - to any internal or external number

Sites, Groups & Departments - common or customisable

Call Park - hold a call & pick it up on another phone

Call Pick Up - answer a group member’s phone

Instant Group Call - enables efficient collaboration

Work Efficiently

Loads of great features to make your working day so much more productive!

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Last Number Redial - convenient repeat dialling

Click to Dial - make calls through the user interface or client

Account Codes - assign calls to cost centres using Account Codes

Presence or Pre-set Availability Profiles - manage incoming calls

Call Rejection - no more unwanted calls

Automatic Callback - stay productive

Busy Lamp Keys - call your colleagues when they are free using

Do Not Disturb - show you are unavailable

Company directory - up to 100 speed dials for your favourite numbers

Call Recording - audit trails, compliance or training purposes

Mobile & Flexible Working

Try Hot Desking, Remote Office, Call Notify by Email, One Number Anywhere - great features!

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Call Forwarding - manage incoming calls effectively

Home Worker - take your profiles and settings to your home office

Voicemail - play messages from your desktop, save it or forward a copy to your entire team

One Number Anywhere and Sequential Ringing - never miss a call

Call Notify by Email - keep track of important calls

Hot-Desking - use your number and preferences on any enabled phone in your company

Remote Office - use your number and profile on any phone, anywhere

Security & Fraud Prevention

Features designed to give you peace of mind - Call History, Call Barring, Authorisation Codes…

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Call History - view all calls made, received and missed

Call Barring - bar unapproved call types

Authorisation Codes - used to gain access to phones

Improve Company Image

Helping you manage caller experience with Call Waiting, Music on Hold, Diversion Inhibitor and more.

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Call Waiting - ensures you’re ready to take your next call

Music on Hold - get your messages across

Diversion Inhibitor - avoid your calls being passed on and on

Auto Attendant - provide callers with menu options for call routing

Enhance Your Brand - upload your company logo and specific adverts

CLI Flexibility - allows you to present any number you have permission to call on behalf of

Cloud Features

Web Interface, reliable and secure, supporting businesses worldwide.

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Features You Control – Call Cloud puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.


Standard Features - Highlights

  • Free Local & National Calls
  • Incoming Call Handling
  • Music on Hold
  • Click to Dial (Integrator)
  • Call Statistics/History
  • Conference Calling
  • Assured Broadband
  • Call Park & Pick Up
  • Call Waiting & Transfer
  • Auto Attendant
  • Hunt Groups
  • Automatic Callback

Click to Dial (PC Integrator) - the 36 month contract includes FREE handsets & integration with your computer. Assured Broadband is included as part of your hosted phone system contract.